Privacy Policy.
This policy explains how Vanessa McMouse handles personal information relating to writers, authors and visitors. It covers profiles, posts, friendships, private messages, book/media showcases and technical data.
1. Who handles your data
Vanessa McMouse is operated by McMouse Management Pty Ltd. For privacy enquiries, access or correction requests, and complaints, contact support@vanessamcmouse.com.
2. Information collected
Depending on how you use the service, this may include your email and authentication identifiers; username, biography and profile photo; writing and book information; uploaded files and media links; posts, likes, replies and saved items; friendship requests and relationships; direct messages; reports; notification preferences; and technical records needed for security, diagnostics and reliability. Public pages may be accessible without signing in.
3. How information is collected and used
We collect information from you when you register, edit a profile, upload books or media, post, send messages or use account controls. Service providers may process authentication, hosting, uploads, email delivery and operational logs. We use this information to provide the social experience, apply your visibility choices, prevent abuse, respond to requests, maintain accounts and meet legal obligations.
4. Who can see what
Public profile details, book showcases, media links and public posts may be available to others and may be indexed by search engines. Accepted friends can access friends-only material subject to the specific product settings. A friendship request alone does not grant access. Private messages are intended for conversation participants, subject to processing needed for safety, operations or law. A person receiving content may copy or share it outside the platform; we cannot fully control that.
5. Storage, service providers and overseas handling
We use Firebase/Google Cloud services for account authentication, databases and storage, and may use other providers for email, website hosting, analytics and abuse prevention where enabled. Providers may store or process information outside Australia. Exact processing locations and overseas recipients depend on service configuration; contact us for the current list. Before launch we will verify our configured providers, locations and any international disclosures.
6. Cookies and analytics
Authentication, security and preferences may use browser storage or comparable technologies. If analytics or advertising measurement is enabled, additional identifiers and consent choices may apply. We will identify active measurement tools and implement any required disclosures and consent before making them live.
7. Safety, moderation and automated decisions
We may process posts, reports and account activity to detect spam, harmful behaviour or policy violations using automated rules and human review. These processes can affect content visibility or account access. You can contact us for information about, or review of, a significant moderation decision. We review this disclosure as automated-decision requirements evolve.
8. Security and retention
We use access controls and other security measures appropriate to the service, but no online service is risk free. We retain information while needed to provide services, address reports and meet legal obligations, then delete or de-identify it when appropriate. Some records may remain in lawful retention systems or recipient conversations. We do not promise immediate or universal deletion.
9. Access, correction and deletion
You can edit many profile details in Settings and request account deletion there. For a copy of personal information, correction of inaccurate records or a deletion enquiry, email support@vanessamcmouse.com. We may verify your identity before acting. We will explain any lawful reason we cannot fulfil a request completely.
10. Privacy concerns and complaints
Send privacy concerns to support@vanessamcmouse.com, explaining the issue and information involved. We will acknowledge and investigate the concern, and respond within a reasonable time. If Australian privacy law applies and you remain dissatisfied, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
11. Updates
We may revise this policy to reflect new features, providers or legal requirements. Material changes will be communicated appropriately; the date above identifies the current version.